New Shipment of Dan’s Book Has Just Arrived! Keep the conversation going about mental health and addictions. Order Dan's book today! It's a thoughtful gift for anyone suffering with mental health...

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Day of Hope and Leadership Save the date: October 3, 2017 This year's Day of Hope and Leadership was another success. Sold out with over 250 guests in attendance who were inspired by the theme "What Is Your Next...

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Body Plus Nutritional Products Team at the Briars Dan was very happy to be tonight's keynote speaker for the Body Plus Nutrition Products team. His message that "Ones Add Up" was delivered to an engaging...

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Dan Carter Talks About Leadership on SiriusXM Radio   Check out Dan on  SiriusXM Radio - Dan Carter talking about leadership on the show "What She Said" with Kate Wheeler and Christine...

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Week 28 Pull Up - Pull Out - Pull Down "Average is over" - either we understand that we become a lifelong learner or we can no longer be competitive or exist. The...

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Week 27 The Web and Your Company According to StatCounter, Dublin - 20% of web browsing is now conducted on mobile devices; compare that to 2009 when mobile...

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Week 5

Posted by Dan Carter | Posted in One Idea a Day | Posted on 30-12-2013

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Leaders die, products become obsolete, markets change, new technologies emerge and management fads come and go but core ideology in a great company endures as a source of guidance and inspiration.  Harvard Business Review

 

So how do we keep the ideology alive? It has to be supported throughout the day to day operations.  It is a living theme – what do you and your company do to keep this alive?

Week 4

Posted by Dan Carter | Posted in One Idea a Day | Posted on 23-12-2013

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Dr Martin Seligman, past president of the American Psychological Association believes there are five factors that contribute to our happiness: positive emotion and pleasure, achievement, relationships, engagement and meaning are the most important. Becoming more engaged in what we do by finding ways to make our life more meaningful is the surest way to find lasting happiness.

So how are you becoming more engaged in your life and what is making your life more meaningful?  How do you find happiness in your life, daily?

 

 

Week 3

Posted by Dan Carter | Posted in One Idea a Day | Posted on 16-12-2013

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Research at Harvard confirms the importance of attitude to peoples’ success – in fact it was concluded that up to 85% percent of success in life is due to attitude while only 15% percent is due to Ability.    Sometimes You Win by John Maxwell

 

Tell me your stories of how your attitude helped push you through tough times.  How have you tried to help others with their attitude to succeed? Did you understand the importance of attitude versus ability?

 

Week 2

Posted by Dan Carter | Posted in One Idea a Day | Posted on 09-12-2013

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For every 1 percent improvement in the service climate, there is a 2 percent increase in revenue – Primal Leadership by Daniel Goleman

I just love this statement by Southwest Airlines , “we like to think of ourselves as a customer service company that happens to fly airplanes”. As a matter of fact, in a news story that appeared in Reuters June 22 2011 – Southwest was tops in customer service again beating rivals like Continental, American, United and US Airways by scoring an ACSI score of 81 (ACSI is a passenger satisfaction index which is compiled by the University of Michigan’s Ross School of Business.) Fortune magazine calls Southwest the most successful Airline in history as they have had 31 consecutive years of profitability.

So what does this mean and how can you improve service in your business? What steps did you take to improve service within your own organization?

What examples do you have that support the statement that an improvement in service adds revenue?  What have you experienced in your personal life when it comes to exceptional service? Does a good service experience add to your overall opinion of a company?

 

Week 1

Posted by Dan Carter | Posted in One Idea a Day | Posted on 02-12-2013

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As I was reading a book recently about leadership, I found this quote that got me thinking;

“Organizations thrive on routine and the status quo; professionals in organizations rely on the established systems in order to carry out their jobs with minimal resistance and stress. As a result, most people in companies today have not challenged themselves to learn something really different for a long time.”  Primal Leadership by Daniel Goleman

So what does this mean and how would other leaders react to this statement?

How does this impact people in general – if people don’t learn something daily how will this impact us all?