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Week 24

Posted by Dan Carter | Posted in One Idea a Day | Posted on 12-05-2014

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Answering The Tough Questions as a Leader

 

In 2004, Lee Cockerell, former Executive VP Operations at Walt Disney World, held a leadership conference to conduct a session called “The Top Ten Questions You Wish People Would Not Ask”.  Lee stated that the point was to help prepare future leaders for the kind of questions they will be called on to answer.  Here are a few of the questions that Lee addressed in his book Creating Magic:

  • How do you work with someone you don’t like or trust?
  • How can we retain quality employees in the face of our need to reduce expenditures?
  • Isn’t this latest initiative to streamline procedures really just an excuse to reduce head count?
                                                                                                                       

As leaders, please share the toughest question you have had to answer and how did you answer them honesty?  As a leader that comes from a large organization, how have you been able to answer a questions that may have created conflict in your own leadership principals but your position demanded you to defend or explain the policy? What is the one principal that you always use when answering the tough questions?  Lastly, review Lee’s three questions above and tell me how you would answer those questions.

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