New Shipment of Dan’s Book Has Just Arrived! Keep the conversation going about mental health and addictions. Order Dan's book today! It's a thoughtful gift for anyone suffering with mental health...

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Day of Hope and Leadership Save the date: October 3, 2017 This year's Day of Hope and Leadership was another success. Sold out with over 250 guests in attendance who were inspired by the theme "What Is Your Next...

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Body Plus Nutritional Products Team at the Briars Dan was very happy to be tonight's keynote speaker for the Body Plus Nutrition Products team. His message that "Ones Add Up" was delivered to an engaging...

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Dan Carter Talks About Leadership on SiriusXM Radio   Check out Dan on  SiriusXM Radio - Dan Carter talking about leadership on the show "What She Said" with Kate Wheeler and Christine...

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Week 28 Pull Up - Pull Out - Pull Down "Average is over" - either we understand that we become a lifelong learner or we can no longer be competitive or exist. The...

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Week 27 The Web and Your Company According to StatCounter, Dublin - 20% of web browsing is now conducted on mobile devices; compare that to 2009 when mobile...

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Week 24

Posted by Dan Carter | Posted in One Idea a Day | Posted on 12-05-2014



Answering The Tough Questions as a Leader


In 2004, Lee Cockerell, former Executive VP Operations at Walt Disney World, held a leadership conference to conduct a session called “The Top Ten Questions You Wish People Would Not Ask”.  Lee stated that the point was to help prepare future leaders for the kind of questions they will be called on to answer.  Here are a few of the questions that Lee addressed in his book Creating Magic:

  • How do you work with someone you don’t like or trust?
  • How can we retain quality employees in the face of our need to reduce expenditures?
  • Isn’t this latest initiative to streamline procedures really just an excuse to reduce head count?

As leaders, please share the toughest question you have had to answer and how did you answer them honesty?  As a leader that comes from a large organization, how have you been able to answer a questions that may have created conflict in your own leadership principals but your position demanded you to defend or explain the policy? What is the one principal that you always use when answering the tough questions?  Lastly, review Lee’s three questions above and tell me how you would answer those questions.

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